Skip to content

Privacy Policy

We respect the privacy of all customers and their personal information. Information collected will be used solely by us to conduct our business. Your personally identifiable visitor information will not be disclosed to third parties, other than for the purpose of completing transaction, (i.e. processing payments or shipping packages). We will only ask for and use relevant personal information as necessary.

Information We Collect

We collect information from you when you visit this website, register, place an order, or subscribe to the newsletter.

When ordering or registering, as appropriate, you may be asked to enter your: name, email address, mailing address, phone number, date of birth, or credit card information.

Use of Information

Any of the information we collect may be used in one of the following ways:

1. For customer service interactions

The email address you provide for order processing will only be used to send you information and updates pertaining to your order, unless you decide to opt in to our newsletter.

If you opt-in, we may use this information to notify you of any company updates, new arrivals, or any promotions you might find of value. If you don’t wish to receive these newsletters or updates, you can unsubscribe at any time.

2. To process transactions

Your personally identifiable information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

3. For internal tracking purposes

We use Google Analytics to record visits to our website, including what website you came from, how long you stay for, what kind of computer you’re using, and other simple pieces of information about your visit.

To opt out of Google Analytics reporting on any site, install the browser add-on available from Google: https://tools.google.com/dlpage/gaoptout/.

Your Information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

All credit cards are processed securely through Shopify, a leading provider of payment gateway services online.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems. All parties are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

 

California Consumer Privacy Act

In accordance with California legislation, please visit this page if you wish to opt-out: https://elizabethgrant.com/pages/ccpa-opt-out

To be eligible to opt-out, you must be browsing from California.

Sharing of Information

We don't sell, trade, or otherwise transfer to outside parties your personally identifiable information. This includes trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce this site’s policies, or protect our or others rights, property, or safety.

We partner with Rakuten Advertising, who may collect personal information when you interact with our site. The collection and use of this information is subject to the privacy policy located here. https://rakutenadvertising.com/legal-notices/services-privacy-policy/

SMS/MMS MOBILE MESSAGING MARKETING PROGRAM

We respect your privacy. We will only use information you provide through the Program to transmit your mobile messages and respond to you, if necessary. This includes, but is not limited to, sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages.  WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY. Nonetheless, We reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect Our rights or property. When you complete forms online or otherwise provide Us information in connection with the Program, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If, in Our sole discretion, We believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the Program for an ulterior purpose, We may refuse you access to the Program and pursue any appropriate legal remedies.

California Civil Code Section 1798.83 permits Users of the Program that are California residents to request certain information regarding our disclosure of the information you provide through the Program to third parties for their direct marketing purposes.  To make such a request, please contact us at the following address:

Elizabeth Grant Skin Care

381 Kennedy Rd.
Toronto, ON
M1K 2A1

info@elizabethgrant.com

This Privacy Policy is strictly limited to the Program and has no effect on any other privacy policy(ies) that may govern the relationship between you and Us in other contexts.