Can I order outside of Canada?

    Yes, we provide US, Canadian and international shipping.

    Can I cancel or edit my address after I order?

    Send us an email right away ( and we can change the address or cancel your order unless it has already been shipped. We will do our best to accomodate changes, but keep in mind that is best to double check when entering your shipping address at checkout.

    How do I check my order status?

    You can check the status of your order here

    Are Elizabeth Grant Skin Care products safe for sensitive skin?

    All of our products are Phalate free and paraben free are safe for sensitive skin. We would particularly recommend our Suprême Cell Vitality line for sensitive skin as products in this line are also free of fragrance, mineral oils and sulfates. We also recommend referencing our ingredients list and doing a patch test on the back of your wrist or on the back of your neck – somewhere less visible to see how your skin reacts first.

    Are Elizabeth Grant Skin Care products safe to use during pregnancy?

    Our products are safe to use during pregnancy and have been used by many pregnant customers, however, we would also recommend consulting your doctor.

    Does Elizabeth Grant Skin Care test products on animals?

    We do not test our products on animals. Each of our products undergo clinical studies using human volunteers who love being the first to experience the moisturizing and anti-aging benefits of our skin care. Scientists with decades of experience in the industry test our ingredients in our sophisticated laboratories. No product leaves our doors without being tested by our President, Margot, whose sensitive skin and discerning tastes must be satisfied before the product gets the Elizabeth Grant seal of approval.

    Do your products contain parabens?

    No, all of our products are not only free of Parabens but they are also free of Phthalates.

    What is the shelf life of your products?

    Our product have a shelf life of one year after opening and two years unopened.

    What products are best to start out with?

    Our Suprême Essence of Torricelumn™ is the first step we suggest you begin your journey with. This concentrated serum is Oil Free, Paraben Free, Silicone Free, Fragrance Free, Phthalate free, Mineral Oil free and hypoallergenic. All you need is one to two drops before moisturizer to start to see a dramatic difference in 28 days.

    Where can I find the list of ingredients?

    We provide an ingredient list for every product listed on our website. It can be found towards the bottom of each product's page below Ingredients.

    Can't find what you're looking for?

    Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

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    Other inquiries? Let's chat.

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